How to Implement Successify.io with Olark Chat
This article assumes you have the “Chat” type survey link copied as explained on this page.
Setting up your Successify surveys with Olark Chat is done through shortcuts – chance is that you’re already using them to make your and the lives of your customers easier.
To send a saved reply through a shortcut , just press the `;` sign and a selection of saved replies will be available . From here you can search your saved replies and see a small preview before inserting.
Clicking on Manage Shortcuts link will take you to Olark’s Shortcuts Settings page. Here you can create your very own Successify feedback reply:
By adding this shortcut , typing `;rateme` ( or whatever your custom shortcut is) will display the message with the Successify link that you can share with your end users.