Creating New Department

How to create a new department for users to be assigned to

Creating New Department

When using your account on you may need to create a channel of gathering feedback for a department that didn’t anticipate having thus, you will want to create it on your account. To create new department and assign agents on it simply follow these steps:

  1. Go toDepartments Management
  2. Click on “Create new”
  3. Fill the name of department and it’s description
  4. Click on “SAVE” button to make it permanent

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